Returns & Exchanges

At Tern Setups, we want to ensure your workspace is perfect, which is why we offer a 30-day return window for all premium electronics and desk accessories. If your gear doesn't meet your expectations, we provide a streamlined process to get your setup back on track.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and components to ensure a full refund.

3

Ship Your Gear

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing